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Will I be charge an ETF if I complete a port of my number?

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My plan is complete on March 29, 2014, I am in the process of porting my number to another carrier.  I need to know if I will be charged an ETF if I complete the port in the next couple of days.  I also need help with transferring my husbands line to his employer, I was told that there was a form that needed to be completed.  Where is that form?

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Re: Port my number

Community Manager
Community Manager

schrist68, we're devastated to hear that you're leaving us! What made you decide to switch to another wireless carrier? Is there anything that we can do to save this wireless relationship?

To avoid the Early Termination fee, we recommend that you port your number out after March 29, 2014. Please be advised that if you port your mobile number out before this date, you will be billed an Early Termination Fee.

Your husband can transfer his line to his employer's account. This is called an Assumption of Liability. You must contact our Customer Service Department at (800) 922-0204 to authorize the account transfer and provide the name of the company that will be taking over the line. Once verbal authorization to release the line has been recieved, then the employer will need to contact our Assumption of Liability Department at (888) 832-4540. A representative will further assist with completing the AOL request. There's no need to complete a form. However, your husband's employer will be required to read and agree to our Customer Agreement: http://vz.to/18odyHz

For more information regarding the Assumption of Liability process, click http://vz.to/187wQRK

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Port my number

Sr. Member

Yes.  As indicated in your other thread, if you port before March 29, you will be charged the ETF.

https://community.verizonwireless.com/thread/818529

Your husband's company will need to perform and Assumption of Liability on that line if they are going to take over responsibility for his line.


Call Customer Service and ask for Assumption of Liability.

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Re: Port my number

Community Manager
Community Manager

schrist68, we're devastated to hear that you're leaving us! What made you decide to switch to another wireless carrier? Is there anything that we can do to save this wireless relationship?

To avoid the Early Termination fee, we recommend that you port your number out after March 29, 2014. Please be advised that if you port your mobile number out before this date, you will be billed an Early Termination Fee.

Your husband can transfer his line to his employer's account. This is called an Assumption of Liability. You must contact our Customer Service Department at (800) 922-0204 to authorize the account transfer and provide the name of the company that will be taking over the line. Once verbal authorization to release the line has been recieved, then the employer will need to contact our Assumption of Liability Department at (888) 832-4540. A representative will further assist with completing the AOL request. There's no need to complete a form. However, your husband's employer will be required to read and agree to our Customer Agreement: http://vz.to/18odyHz

For more information regarding the Assumption of Liability process, click http://vz.to/187wQRK

LasinaH_VZW
Follow us on Twitter @VZWSupport

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