cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:

Why can't I just email Verizon.

Miembro

I have been a loyal, prompt paying customer since 2002 and I used to be able to just email Verizon and get my issues addressed.  Now I'm in a community forum, or I deal with chat which has folks who type scripts.

Labels (1)
0 Likes
Highlighted

Re: Why can't I just email Verizon.

Novice

1. It is because Verizon does not want to provide support via email anymore. Verizon will claims that they provide better support via "Live Chat", "Phone Calls" and so forth.


2. It is a hit or miss if you can get a Verizon Support Personnel on this forum to offer to let you email them directly. Also Verizon has a mess up Chain of Command, that violate proper "Unity of Command" and "Span of Control". ....

0 Likes