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Why can I make calls, but can't receive them or any text messages? Did my number port over not work properly?

musesinspire
Miembro

I provided all of the correct/requested information to Verizon from Boost.  I can make calls, but I can't receive them and I can't receive texts except from Verizon.  What can I do to resolve the issue?  This is extremely frustrating.  Luckily, I use my phone more for the internet messaging than anything else, but still... my family needs to be able to reach me!

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Re: Why can I make calls, but can't receive them or any text messages?  Did my number port over not work properly?

Community Manager
Community Manager

Hi musesinspire!

Your efforts are greatly appreciated and I apologize for the inconvenience! Let's see what's causing the problem. Did you start Pre-Paid or Post-Pay service with us? Do you receive an error message when you make a call?


Gracias,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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