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Why Do I Need Family Base If I Get Unlimited Data?

ABANDME33
Miembro

With the unlimited data, why do I still need to pay the $4.99 for family base (no need for data controls for now)? Family Base Question with Unlimited Data Plan

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Re: With the unlimited data, why do I still need to pay the $4.99 for family base (no need for data controls for now)?

Community Manager
Community Manager

@ABANDME33

I understand your concerns with removing the FamilyBase feature off of your account, now that you’re on the New Verizon Unlimited Plan.

The RTR service trigger feature is used to send customers usage alerts. Removing the FamilyBase feature will not affect how you or other users on your account use their device.

I hope that helps.

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: With the unlimited data, why do I still need to pay the $4.99 for family base (no need for data controls for now)?

tikibar1
Líder Sénior

If you no longer need Family Base, you can contact Customer Service and have it removed.  I'd imagine you also could cancel it via your My Verizon account.

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Re: With the unlimited data, why do I still need to pay the $4.99 for family base (no need for data controls for now)?

ABANDME33
Miembro

Well I go to try to remove it, and it says this: (what does the RTR service

trigger for unlimited mean?) I just wasn't sure what that was so I didn't

want to mess anything up.

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Re: With the unlimited data, why do I still need to pay the $4.99 for family base (no need for data controls for now)?

Community Manager
Community Manager

@ABANDME33

I understand your concerns with removing the FamilyBase feature off of your account, now that you’re on the New Verizon Unlimited Plan.

The RTR service trigger feature is used to send customers usage alerts. Removing the FamilyBase feature will not affect how you or other users on your account use their device.

I hope that helps.

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: With the unlimited data, why do I still need to pay the $4.99 for family base (no need for data controls for now)?

ABANDME33
Miembro

OK thank you​

On Fri, Mar 3, 2017 at 11:24 AM, vzw_customer_support <

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