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When will I get my smart rewards bonus points?

winterbaby18
Sr. Member

I had added a line of voice which qualifies for 15,000 bonus points but my account doesn't show it.  How do I get those points?

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Re: Verizon Smart Rewards issue

Community Manager
Community Manager

winterbaby18,

I definitely want you to receive all your points! Let's take a closer look and see what's going on.

When was the new line added? Usually the points are updated every month around the same time as your new bill. I will send you a direct message so we can access your account and further assist.

JohnB_VZW

Follow us on Twitter @VZWSupport

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Re: Verizon Smart Rewards issue

Community Manager
Community Manager

winterbaby18,

I definitely want you to receive all your points! Let's take a closer look and see what's going on.

When was the new line added? Usually the points are updated every month around the same time as your new bill. I will send you a direct message so we can access your account and further assist.

JohnB_VZW

Follow us on Twitter @VZWSupport

0 Me gusta
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Re: Verizon Smart Rewards issue

winterbaby18
Sr. Member

replied thank you.

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