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What is "Chat" and why is it using my data?

SamuelAdams
Miembro

I just changed plans and upgraded phones. Suddenly "Chat" used a lot of my data. I don't even know what Chat is nor do I remember using it. Please explain. Thank you.

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Re: What is "Chat" and why is it using my data?

Weth
Sr. Leader

This would be messaging type apps facebook messenger, twitter, snap chat, what's app, Apple iMessages and many more. 

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Re: What is "Chat" and why is it using my data?

mama23dogs
Sr. Leader

Where are you seeing Chat?  On the phone?

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Re: What is "Chat" and why is it using my data?

SamuelAdams
Miembro

On the "My Verizon" data usage it says that 62% of my current usage was used by "Chat." I don't have any idea what that is.

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Re: What is "Chat" and why is it using my data?

Weth
Sr. Leader

This would be messaging type apps facebook messenger, twitter, snap chat, what's app, Apple iMessages and many more. 

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Re: What is "Chat" and why is it using my data?

SamuelAdams
Miembro

OK, most of that makes sense. Perhaps it was Facebook Messenger. Bui, if I have Unlimited Text Messages why would iMessage not be included in that feature of my plan. My usage also shows that 1% was "Message."

Is there an explination of the types of data reported on Verizin's Data Usage page?

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Re: What is "Chat" and why is it using my data?

Weth
Sr. Leader

Unlimited text is only the traditional SMS text message.  All the other messeenger apps use data

imessage is unique case.  Traditional SMS text messages are green, and that is the part that goes under text messages as far as Verizon is considered.  These messages in green bubbles are carried by Verizon.  However messages that go to other Apple devices have blue Bubbles.  These are sent as data and are handled by Apple not Verizon.  Hope that helps. 

Re: What is "Chat" and why is it using my data?

Weth
Sr. Leader

I have not seen a good Verizon document that gives details on each category, and much of the info is by experience.  Just writing a message or chat with letters only takes very little data.  The messages you send or receive that have lots of graphics, pictures, video, anything just not letters is what us using the data.  Unless it is imessages with green bubbles. 

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Re: What is "Chat" and why is it using my data?

SamuelAdams
Miembro

Thank you for all your replies. Somehow I think Facebook Messenger is what used the data in question but there seems to be no definitive answer to my question.

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Re: What is "Chat" and why is it using my data?

mama23dogs
Sr. Leader

Verizon can only generalize usage.   Please look on your phone, insettings, under data usage.  Only your phone has a record of exactly what app used how much data. 

Re: What is "Chat" and why is it using my data?

Strikeswhilehot
Miembro

I have the same problem with Chat Data Usage now as well. It seems Verizon has changed some policy?

if that is the case I’m switching to AT&T. Counting iMessages as data is garbage. 

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