I have 3 lines on my account....2 smartphones and 1 basic phone! I'm wanting to eventually do away with Verizon altogether! One of the smartphone plans is eligible for upgrade on February 28th! Can I cancel that line then with no early termination fee?
Also, if I cancel my ENTIRE account (all 3 lines), do I have to pay the early termination fee for EACH line, or is it ONE fee total?
As a customer myself, I realize how important it is to have your account set up with only the lines that you want. Can you tell us more about what has you cancelling your lines? We are here to help and would never want to lose you as our customer in the future. Regarding disconnections, this can be done over the phone. Our customer service can be contacted directly at 800-922-0204.