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Voice mail re-do

Miembro

When I hit *86 to retrieve my messages from my home phone I'm suddenly asked to set up my whole mailbox again? Beginning with a language change. What is going on. The light is blinking so I know I have messages but now I can't retrieve them

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Re: Voice mail re-do

Miembro

I threw in the towel and simply set everything up again. Happily, I was able to retrieve messages

Thanks to all of you who tried to find a less aggravating solution.

View solution in original post

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Re: Voice mail re-do

Expert

Which device do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voice mail re-do

Miembro

I have the Verizon HUAWEI and the phone model is VTECH

Gracias.

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Re: Voice mail re-do

Asistencia al cliente

We can't have you missing out on the voicemails. What error messages do you receive when trying to set up the voicemail box? Is this with Verizon Wireless or Verizon landline account?

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Voice mail re-do

Miembro

The message I receive is "To hear your mailbox prompt in English, press one." It's always been in English! I'm using the message board rather than a personal reply because it might help someone else.

I unplugged everything and took out the battery.

Can't follow through on a lot of instructions until tomorrow. Lo sentimos.

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Re: Voice mail re-do

Miembro

I'm back. Any suggestions?

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Re: Voice mail re-do

Miembro

I threw in the towel and simply set everything up again. Happily, I was able to retrieve messages

Thanks to all of you who tried to find a less aggravating solution.

View solution in original post

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