Why is the site down so much lately? I have been trying to manage my bill for the last week and on 3 occasions I have tried I get 502 errors and chat with agents and they say its down after I ask them for the status in infomanager. This is ridicoulous that we pay a premium for service and you cant keep one of the most critical systems up to handle payments!
We always want to ensure you have the access you need to our website to pay your bill. We offer many options to make a payment which can be found here: https://www.verizonwireless.com/support/how-to-pay-your-bill/ We aren't showing any outages when it comes to accessing our website. What specific link are you trying to access? What is the full message you are receiving? Are you doing this from a computer or phone?