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Verizon cloud

Miembro

I backed up my phone to the cloud. Now pictures that were there are gone. How do I get them back?

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Re: Verizon cloud

Community Manager
Community Manager
Have you checked in the trash while logged into the Verizon Cloud on your computer? If you see items in the trash that you wish to keep, you can easily move them back. Keep us posted!
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon cloud

Líder Sénior

Give this Link a Try Verizon Cloud FAQ's b33

Verizon Cloud FAQs | Verizon Wireless

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Re: Verizon cloud

Miembro

Still didn't see how to get back information that was already in my cloud but lost when I backed up my phone

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Re: Verizon cloud

Líder Sénior

Look into your Downloaded Content in your Gallery hopefully they're there, I don't use the Cloud myself but as I was reading on the facts as well it sounds like to Get content back you might have to Disable the Cloud it explains it in the Trouble Shooting section.. I'd give that a Try.. 

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Re: Verizon cloud

Community Manager
Community Manager
Have you checked in the trash while logged into the Verizon Cloud on your computer? If you see items in the trash that you wish to keep, you can easily move them back. Keep us posted!
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post