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Verizon Edge Phone Return Condition Question!!

shane59492
Miembro

I have an iphone 5s. I looked under the conditions. ie: the phone has to be turn turn on and off etc but my phones home button does not work but the phone itself does. would they accept it???

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Re: Verizon Edge Phone Return Condition Question!!

mama23dogs
Líder Sénior

NO.   they should be more specific...basically the phone should be in mint condition or they will bill you later for the credit they gave towards the new phone.

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Re: Verizon Edge Phone Return Condition Question!!

mama23dogs
Líder Sénior

NO.   they should be more specific...basically the phone should be in mint condition or they will bill you later for the credit they gave towards the new phone.

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Re: Verizon Edge Phone Return Condition Question!!

shane59492
Miembro

Thank you so much and one more question if you dont mind. would i get any credit for it or am i just out of luck?

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Re: Verizon Edge Phone Return Condition Question!!

Weth
Líder Sénior

You would get no credit and you would get charged for the value of the phone you were supposed to send in. In other words, not only will you get nothing, you will get a charge for a few hundred dollars for returning a non-functional phone.