We can relate to how important details can be. At this time not all details are appearing on the account. This was as a result of the additional 15 GBs issued due to the pandemic. KatiM_VZW
What? How does information that was previously available on the website have anything to do with giving out extra GBs?
I am frustrated. I use that information on a daily basis. it has not worked for at least three days and I have requested assistance numerous times with no response
So does this mean once this covid-19 is over we will recover our Usage detail? Very Very important feature. I would rather give up Data review than message and calls online. This is one feature that will keep me a Verizon customer.
We know how important it is to have access to your online information. I have sent you a Private Note so that we can review this in further detail.