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Upgrade Question


Scenario: I have two lines. One is currently able to be upgraded while the other is in a payment plan. I want to upgrade the line that is currently in a payment plan to the Note 10+. Both lines currently have the Pixel 3 XL, but the one under payment plan is 128GB while the other is 64GB. If I upgrade the line that is paid off to the Note 10+ and begin a payment plan, can I swap the phones so the other line gets to use the Note 10+?


Line 1: Pixel 3 XL 64 GB PAID

Line 2: Pixel 3 XL 128 GB CONTRACT

Upgrade line 1 to Note 10+ with contract. Swap the phones to look like this:

Line 1: Pixel 3 XL 128 GB CONTRACT

Line 2: Note 10+ CONTRACT

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Re: Upgrade Question

Community Manager
Community Manager

We want to make sure that you have all the information you need with regard to your upgrade question. You are able to upgrade the line with the paid device, and then swap the devices between lines. Swapping devices is as easy as switching the SIM cards. Does this information help?


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