I have start unlimited data plan. But I am seeing I used 1.96gb out of 4gb in data hub. What is 4gb limit in here? I thought i am unlimited as long as not streaming videos more than 480p. I am really confused of 4gigabytes limitation thanks
It's concerning that you see implications of a cap on unlimited data, given your plan, bintt89. You reached the right place for some expert help. We'll need to get some non-public information to better assist you. We've sent you a Private Note to continue.
I believe you are confused by the term "Unlimited 4G LTE Data"
Usually 4G LTE speed is fast and should be enough to stream 1080p videos but it's not the case at Verizon
Your data plan is unlimited and there is no cap no matter you use 5 gb/month or 500 gb/month. However, speed will slow down to 2G speed during congestion which I feel I experience it the most of the time.
@BBKing2020 Where do you see any mention of 'Unlimited 4G LTE Data' in this post? The OP's question was regarding the limit shown in the data hub:
"But I am seeing I used 1.96gb out of 4gb in data hub. What is 4gb limit in here? "
I am seeing the same thing, and already experiencing slowed service when I have only used 4.01 GB of data during my billing cycle. I was told this would not happen until I went over 21 GB of data. Terrible experience since switching to unlimited.
We are very sorry to hear about the slow data speeds that you are experiencing, Hmeredith. We will be more than happy to go through some steps to make sure that your data speeds are working as expected. How long has this been happening? Are you able to use calling and text messaging okay? What is the city and intersection that this is happening in? BrettA_VZW