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Scam - Charges for International call when i didnt have the call outside US Feature

Miembro

Verizon has charged me over $200 for a single international call !!!

I never had the international calling service on my phone inspite of that .. this heavy charge. Called customer service and there logic is that when u activated calling for travel outside US they automatically start the Calling international from US as well!!! On top of this once you come back into US, while the Travel pass gets closed they don't shut down the calling international feature... what kind of a scam is this?? This allows for any fraudulent or accidental dialling to an international number...

I am being asked to pay this amount when this service just should not have been there.. 

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Re: Scam - Charges for International call when i didnt have the call outside US Feature

Sr. Member

Are you saying you did NOT make an International call, racking up the $200 charge?  Where was it to?  For Travel Pass, you have to have an International Plan on your account.  And you'd have to manually remove it yourself or have it removed to prevent International calls.

...Just another VZW customer...trying to offer some assistance...
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