Why cant Verizon just send me brand new phone this is my 3 stupid Google pixel 3 phone and all I get is tech support will send you refurbished phone there giving me round around will not help me at all. service wise is great but customer service terrible can someone show me a way to get different phone without hassle and paying off the before upgrade
Andrey79, that's definitely not the experience we want for you! We'd like to troubleshoot, and get your device working once again. How long does your battery last from fully charged until it dies? Please visit www.speedtest.net and share your current device speeds, so we can better understand your experience.