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Reduction in speed after plan allowance.

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Once I reached 10GB at 4G speed, Verizon sent a message the the speed would be reduced to 600Kbps until my next bill cycle.  I was under the impression it would be reduce to 3G speed.  Which is correct?

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Re: Reduction in speed after plan allowance.

Expert

600 kbps is 3G speeds. So both are correct.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Reduction in speed after plan allowance.

Expert

600 kbps is 3G speeds. So both are correct.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Reduction in speed after plan allowance.

Asistencia al cliente

Hola MICCAN15,

We know it's important to know how your plan works, especially with network speeds. Con el nuevo Plan Verizon ilimitado, tienes una asignación de 10 GB de data 4G LTE de alta velocidad para el hotspot móvil por cada ciclo de facturación. Once you've used the 10 GB of 4G LTE data, your Mobile Hotspot data speed will be reduced to up to 600 kbps for the rest of the billing cycle. Data will continue to be unlimited while your Mobile Hotspot is reduced to up to 600 kbps. Please review our great Verizon Unlimited FAQ https://www.verizonwireless.com/support/new-verizon-plan-unlimited-faqs/ .

Gracias,

PamelaF_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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