Every time I want to pay my bill, I attemp to sign in, then get a message that my husband has to grant me permission by either answering a text to him, or getting a code via email. WHY? Two factor authentication is NOT turned on. I am an account manager so I do not understand why I can not sign in without permission on a Verizon phone, Verizon phone number, and I'm an account manager. What on earth?!