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Re: Submit a complaint?

Mikem12
Miembro

It's tough to submit a complaint or get help when nobody responds to chats or answers the phone. I'm new to verizon and I'm not impressed. For all of sprint's issues, I was never on hold for 45 min. Nor did I watch an empty chat window for an equal amount of time. 

Hire some more customer service reps. Or maybe make sure the ones you have are actually working.