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Ouch

KAYTHRYN
Miembro

Good Morning! I was mailed a replacement phone and within a month the screen is shattered. With that being said this morning scrolling across to unlock I have a piece if glass in my thumb.

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Re: Ouch

Ann154
Expert

A screen protector might have helped.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Ouch

Community Manager
Community Manager

I am saddened to learn that your device is damaged and hope you're ok. Which device do you have?


AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Ouch

tcad
Novice

So, you got a replacement phone and a month later, you broke the screen. What is your question?