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Online order still 'processing'

Lh1070
Miembro
‎12-28-2015 06:46 a.m.

Hi. I placed an order online two days ago. I've received no order confirmation and status says 'processing.' ¿Alguien puede ayudarme?

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Correct Answer!

Re: Online order still 'processing'

vzw_customer_support
Asistencia al cliente
‎12-30-2015 07:03 a.m.

We want you able to get you rnew phone. Lets find out what's going on here.  Are you still seeing the order as "processing"?
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Correct Answer!

Re: Online order still 'processing'

Lh1070
Miembro
‎12-30-2015 07:22 a.m.

Phone is on its way. Turns out that I needed to make a payment, then call the credit office to have them process and release the order.

Thanx for responding.

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Correct Answer!

Re: Online order still 'processing'

vzw_customer_support
Asistencia al cliente
‎01-01-2016 08:00 a.m.

You are very welcome.  If there is anything else I can assist you with, please don't hesitate to ask .
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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