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Not receiving Vtext messages

dvenator
Miembro
‎01-15-2019 10:44 a.m.

Hi, I am using a service that sends vtext messages via an unauthenticated mail server; that im trying to receive at a single phone. I tried sending several test messages but only received about 2 out of the 10+ i sent. The phone in question is a Iphone 5. Is there anything I can do to troubleshoot this?

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Correct Answer!

Re: Not receiving Vtext messages

jasperm_vzw
Verizon Employee
‎01-17-2019 11:02 a.m.

We want to make sure you are able use your text messaging services as needed. I would be concerned if I were unable to send messages as well. With regard to this issue how long have you had this problem? Has there been any recent changes with your phone that caused it not to work as it did before?

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