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Not honoring BOGO

amandabeth26
Miembro

We got the "BOGO" deal back in May for the XR except we didn't qualify! Apparently, we needed to have the Unlimited Data plan. Obviously, I was not aware and I'd like to think neither were the oblivious reps at the Verizon store. Verizon won't make it right unless I switch to Unlimited. Bummer, been a customer for a long time but will switch to another carrier.

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Re: Not honoring BOGO

amandabeth26
Miembro

Yup, lesson learned! But such a bummer Smiley Sad

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Re: Not honoring BOGO

Ann154
Expert

It really helps to read all of the fine print for each promotion before agreeing to it. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Not honoring BOGO

amandabeth26
Miembro

Yup, lesson learned! But such a bummer Smiley Sad

View solution in original post

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Re: Not honoring BOGO

glitchedpixel
Sr. Member

Other carriers don't have much options outside unlimited these days so you'd be switching to a terrible network for nothing.

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Re: Not honoring BOGO

Community Manager
Community Manager

Thank you for contacting us. Getting the assistance you need is a must, and we are here to provide it. Please Meet us in a Private Note for assistance. AlbertP_VZW

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