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Re: New customer and already dissapointed and upset.

Community Manager
Community Manager

JennyDelight,

We're looking forward to assisting you and obtain a resolution on this matter. There's no need to give up on it; we definitely have options for you. In addition, we want to address this with the store to prevent it from happening again. All we need is additional information about the transaction; were you able to follow to send a direct message to ArnettH?

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: New customer and already dissapointed and upset.

JennyDelight
Miembro

Good morning, I did reply to the message I got before, I am not sure if it went through. I will forward you what I wrote in my email to ArnettH.

Content previously posted above - please see:

https://community.verizonwireless.com/message/1049346#1049346

Message was edited by: Admin Moderator

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