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My usage went from .02 to 2.01 GB this month. I would like to know why?

Miembro

My usage went from .02GB to 2.01GB this month.

I would like to know why? Where was the increase in activity.

The utilization parsing doesn't help me locate the hemorrhaging??

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Respuestas correctas
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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Novice

To be relevant, the iphone data counter must be manually reset at the beginning of each billing period.

View solution in original post

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Expert

Which device are you using? Which plan do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Miembro

I would love to reply to your question online but I see no way to respond??

I am using an iPhone 7 with 4GB plan/

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Expert

Review the on-board data counter to see what is using the data.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Miembro

Thanks! I didn’t know it was there.

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Expert

The user manual sometimes has important information about how to use the devices in them.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Novice

To be relevant, the iphone data counter must be manually reset at the beginning of each billing period.

View solution in original post

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Community Manager
Community Manager

Thanks for the great suggestion Ann154. We appreciate your help. Did you get to the bottom of this usage Blands55? Did you have any other questions we could assist with?

JoeL_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Miembro

I would love to click the “Correct Answer” button, but, sadly, I cannot find it??

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Re: My usage went from .02 to 2.01 GB this month. I would like to know why?

Community Manager
Community Manager

BLANDS55,

 

We appreciate your help within the community. I have marked the answer correct on your behalf. This option is available when you are signed in under the response from the community member who replied. Please let us know if there are additional concerns we can address.

 

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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