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My note 3 has no bars on my phone and I can't make calls or text...this has never happened before

ebyrd74
Miembro

can anyone help me with troubleshooting?

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Re: My note 3 has no bars on my phone and I can't make calls or text...this has never happened before

mama23dogs
Líder Sénior

do a hard reboot.   Hold power and home button until your phone cycle off then on again, then release.

if that doesn't fix the problem, then the SIM card may be damaged.   A Verizon corporate store can replace it for free.

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Re: My note 3 has no bars on my phone and I can't make calls or text...this has never happened before

Snn5
Líder Sénior

Power down, remove SIM, reinsert, power on.  Maybe a network refresh might help.

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