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My bill this month has a new charge.

ttobin86
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My bill has a new charge this month - "The bill increased by $16.24 due to the trade-in this month".  I have not bought a phone in over a year.  Can anyone explain this charge?

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Re: My bill this month has a new charge.

Community Manager
Community Manager

ttobin86, we want to make sure you have a clear understanding of your bill. I sent you a separate email that we will use to provide you with some personal support.

RalphT_VZW

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