My bill has a new charge this month - "The bill increased by $16.24 due to the trade-in this month". I have not bought a phone in over a year. Can anyone explain this charge?
ttobin86, we want to make sure you have a clear understanding of your bill. I sent you a separate email that we will use to provide you with some personal support.
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!