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Looking for mailed paper statements

AuntieS1
Miembro

This change is no longer an option.  How do I get my paper statements in the mail.

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Re: Billing paper statements

tikibar1
Líder Sénior

If logged into the desktop version of My Verizon as Account Owner/Manager, hover over Bill at the top of the page and then click Settings.

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Re: Billing paper statements

AuntieS1
Miembro

There is no option for me to select paper statements.  

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Re: Billing paper statements

tikibar1
Líder Sénior

Once you're logged into the desktop version of My Verizon as Account Owner/Manager and you hover over Bill at the top of the page and then click Settings, do you not have a section labeled Auto-Pay and Paperfree Billing at the top of the page?  If so, you should see the phrase "You Choose to View Your Bill Online" with the options to Manage or Turn Off; tap Turn Off.

 

 
 
 
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Re: Billing paper statements

Community Manager
Community Manager

AuntieS1, we want  you to have your wireless account set up exactly as you see fit. Please see item number eight on the following site for further instructions: http://spr.ly/6603EkXEv Let me know if this information helps.

ChrisM_VZW

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