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Is there any way I can get a free phone, or prevent my bill from going up?

Jenn1966
Miembro

Right now, we have: 1 watch phone line and 2 smart phone lines, all sharing 2 GB data (which is plenty for us). There's a small, insignificant issue the watch phone, so it's possible I can just fix that and start using it, although I'm not really excited about the idea of using a watch; that was my husband's before he got a new phone.

That said, my S5 phone screen just got cracked a few days ago, although the phone is still usable. Does that mean I am no longer eligible for a free phone?

What would be the cheapest way for me to have a smart phone, not cracked, and keep my phone bill the same price?

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Re: Is there any way I can get a free phone, or prevent my bill from going up?

Community Manager
Community Manager

Jen1966-

I know having a cracked screen can be concerning. I certainly want you to have a working phone at the best deal. Please respond to my Private Message to better assist.


CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Is there any way I can get a free phone, or prevent my bill from going up?

lewisr13
Leader

Have your screen fixed locally.

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Re: Is there any way I can get a free phone, or prevent my bill from going up?

SuzyQ
Líder Sénior

EBay, Swappa, a friend with a spare phone to loan you.... purchase or obtain the phone somewhere other than Verizon or an affiliate and your Verizon bill will not change.

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Re: Is there any way I can get a free phone, or prevent my bill from going up?

rcschnoor
Líder Sénior

Along with what has already been suggested, you can currently get the following phone on payments from Verizon with a bill credit for the full amount of the payments. That ends up with the phone being free after the bill credit.

LG K8 V | Verizon Wireless

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Re: Is there any way I can get a free phone, or prevent my bill from going up?

Community Manager
Community Manager

Jen1966-

I know having a cracked screen can be concerning. I certainly want you to have a working phone at the best deal. Please respond to my Private Message to better assist.


CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Me gusta