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International Data Plan

MondayC
Miembro

I purchased the international data plan for my trip to Italy back in August.  I logged in to my VZW app on my phone in September and cancelled the data plan.  I've been charged for it every month since!

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Re: International Data Plan

Community Manager
Community Manager

It's important to review your bills to ensure accuracy, MondayC. Have you removed the feature now? I hope you had a great trip, please let us know if there's anything we can help with.


DanielK_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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Re: International Data Plan

MondayC
Miembro

As I stated, I removed it in September.  However, it's still showing up and I'm still being charged!   This needs to be handled!  I should not have been charged for Sept, Oct, Nov and Dec!

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Re: International Data Plan

MondayC
Miembro

Daniel, I've been a VERY loyal Verizon customer for many years now!  The right thing for Verizon to do, is to make sure the feature has been removed and my account is credited back!

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