I thought the deal was for all the smartphones on the account to be charged $20/mo. Only one has been lowered to that, the other two remain at $40/mo. How come?
Is the one line still under contract? Lines under contract remain at the $40 line access fee until the contract term is completed. After the contract is completed, the line access fee drops to $20.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
TThank you, Ann. You are exactly right. I discovered that only one phone was no longer under contract. Appreciate the response.