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I sent my phone off about two or three weeks ago. I received an email saying that the phone was not received. I cannot find the tracking number. How can I get a tracking number to see where the device is?

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I sent off my device about two or three weeks ago. I received an email saying that the device was not shipped. I cannot find my tracking number. Where can I track where the device is?

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Re: I sent my phone off about two or three weeks ago. I received an email saying that the phone was not received. I cannot find the tracking number. How can I get a tracking number to see where the device is?

Asistencia al cliente
I want to assist you further with this issue Chelsey! I have sent you a direct message, as we must access your account to review further. Please reply to my direct message at your earliest convenience.

AntonioC_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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