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I need an old equipment purchase receipt from three years ago. ¿Cómo lo obtengo?

Wings711
Miembro

My iPhone, purchased from Verizon three years ago, was stolen. It is not currently my active device so it's not covered by Asurion. However, it is covered by my property insurance. My property insurance company needs a receipt or proof of purchase for my old iPhone 6 to cover my claim. How do I obtain an old equipment purchase receipt?

The receipts readily under my account on the Verizon site only go back 18 months. Since I purchased the device in a Verizon Store, I don't have an email receipt for this device purchase.

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Re: I need an old equipment purchase receipt from three years ago. ¿Cómo lo obtengo?

Ann154
Expert

You might have to call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they send you a copy of that receipt.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I need an old equipment purchase receipt from three years ago. ¿Cómo lo obtengo?

Community Manager
Community Manager

Wings711, I can understand the importance of being able to get this receipt reprinted for you. I know you mentioned checking online, let's double check to make sure it was the same area that we are thinking of. In my Verizon, did you go to My Billing->My Documents & Receipts? If not, can you go there now and check to see if it's there.

TakendraW_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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