cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

I cannot download the Excel format of my online bill for past months.

Miembro

I used to be able to get the breakdown of the various taxes for voice, tv, and internet on the pdf bill.

Now, I can only get this detail on the online bill - excel format.

However, no matter what month I choose, I still download the current month's bill from Verizon.

I want the past bills, not the current bill!

This seems to be a glitch in the system. Please correct it immediately!

I tried different browsers and computers, and the result is the same.

This is definitely a glitch on your side.

Labels (1)
Pestañas (1)
0 Likes
Highlighted

Re: I cannot download the Excel format of my online bill for past months.

Expert

TV? If TV charges are on your Verizon bill, then you are asking your question in the wrong forum. You need the Verizon Residential forums instead. Verizon Forums – Welcome to the Verizon Fios® Community

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Highlighted

Re: I cannot download the Excel format of my online bill for past months.

Miembro

My problem is similar.  I'd like to download my Verizon cell phone bill to my Excel file on my laptop, but Verizon only have a button for a PDF bill; Adobe won't let me download a copy into any other file form but PDF.  I can't change it unless I subscribe to Adobe.  Why cannot Verizon give an option as to how to download a document...  or does any one know how to circum vent PDF? 

0 Likes
Highlighted

Re: I cannot download the Excel format of my online bill for past months.

Community Manager
Community Manager

It's our priority that you're properly informed about the available ways to download your monthly bill. The following link will provide you with more details and the process to download the information included in your bill. https://www.verizonwireless.com/support/download-billing-statement/#spreadsheet

GeovannJ_VZW

0 Likes