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How to make sure my service is cancelled?

dineshre
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Hi I ordered a new Verizon phone online on bestbuy.com. During purchase I chose to port my number and create a new verizon line and account.

I cancelled the order due to personal reasons. I was emailed the cancellation confirmation. It states "Your mobile device was successfully activated, and you may be charged for service. Call your carrier's customer service to cancel."

I still havent got my phone or sim card so I dont know how it is activated. Can someone help me find out if it activated or not?

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Re: How to make sure my service is cancelled?

Empleado de Verizon

I’m disappointed to hear that you changed your mind about becoming a member of the Verizon family, dineshre. We’re glad to help with your account concerns. I have sent a private message in order to further assist you. I look forward to your reply.

LaurenC_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the
Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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