Thank you for your reply. The store is at 196 Nut Tree Pkwy
Vacaville, CA - 95687
Ph (707) 452-1730
The reps name is Andrew.
Here is what happened:
I went there, bcos I wanted to change from ATT to Verizon, Best Buy was
crazy, so I went directly to the store hoping to get a better costumer
I asked if the Samsung S5 was free, or if I should go to Best Buy and get
it there since they were selling for $1 with a new plan.
He said it was, than since it was WED before Thanksgiving, he was going to
give me some accessories, including a Bluethooth speaker that I was told I
didn't need it cos I already had one, he said it was free all for the black
friday special. Including the phone.
At the end the invoice came for a total of $448. 24 when I saw the prices I
wanted to return it all, he said that on black friday they would make
a reimbursement to my credit card of $300 and I would have the mail rebate
The reimbursement was only for 243 and the phone ended up costing me a lot
On monday I went to return the speaker, not only they made me wait, were
all upset because I was returning, and when I asked why I wasn't reimbursed
the full $300 he looked at me and told me that now that I'm returning the
speaker I was getting the 300 back...
Now I'm ok to pay, if I'm told ahead what my costs will be, I wasn't in a
cheap unreliable store, I was at Verizon where I expected some clarity
and correctness, if I new I would spend as much money I would have gone to
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