cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:

How is it possible that someone else - unauthorized - was able to add a device to my plan???

LOIFIT18
Miembro

How is it possible for someone else to add a device to my plan unauthorized by me?  I just was on the phone with verizon for 15 + minutes and the person at the "fraud" department told me I had to go to the store it was purchased.  I live over 8 hours from that store - ridiculous.

Labels (1)
Etiquetas (1)
0 Me gusta
Highlighted

Re: How is it possible that someone else - unauthorized - was able to add a device to my plan???

Ann154
Expert

If you have your billing pin set up as the last four digits of your social security number, change it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How is it possible that someone else - unauthorized - was able to add a device to my plan???

Community Manager
Community Manager

Your account security is one of our top priorities, LIOFIT18. I'm very concerned to see there was any unauthorized activity on your account and would like to make sure all the appropriate steps have been taken to correct it and avoid it going forward. I have sent you a Private Message here in the forum. Ingresa a https://community.verizonwireless.com/inbox para continuar.

 

JenniferH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Me gusta