How is it possible for someone else to add a device to my plan unauthorized by me? I just was on the phone with verizon for 15 + minutes and the person at the "fraud" department told me I had to go to the store it was purchased. I live over 8 hours from that store - ridiculous.
Your account security is one of our top priorities, LIOFIT18. I'm very concerned to see there was any unauthorized activity on your account and would like to make sure all the appropriate steps have been taken to correct it and avoid it going forward. I have sent you a Private Message here in the forum. Ingresa a https://community.verizonwireless.com/inbox para continuar.
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