cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

How do I remove a prepaid jetpack from my account?

Miembro

I'm getting rid of my prepaid jetpack, and even after resetting, my account info is still on it.  How can I remove the device from my account or delete the account?  I've tried to "request account manager status" but nothing happens...I don't know why I should have to do that since I'm the one that created the account! I should be the owner!!

Labels (1)
0 Likes
1 Solution

Respuestas correctas
Highlighted

Re: Removing prepaid jetpack from account, or deleting account?

Community Manager
Community Manager

We're so sorry to hear that you decided to cancel your prepay jetpack cstmr59! Please contact prepay support directly at 888-294-6804. We support postpaid accounts here.

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport


View solution in original post

0 Likes
Highlighted

Re: Removing prepaid jetpack from account, or deleting account?

Community Manager
Community Manager

We're so sorry to hear that you decided to cancel your prepay jetpack cstmr59! Please contact prepay support directly at 888-294-6804. We support postpaid accounts here.

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport


View solution in original post

0 Likes