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How do I know if my phone number has been hacked?

Can a wireless number be hacked so it is used by another device? I have received a call from someone who says that they have been getting a lot of calls with my number, yet nothing shows up on my calls made. Can we be hacked by a telemarketing operation? I have tried to get through to Vorizyon, but real long wait on the phone and unable to access the live chat site and apparently no email service.

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Re: PHONE NUMBER HACKED?

Chismes
Líder Sénior

If you have  a smartphone and download apps from random developers or online(pirated) there are chances you could have your device compromised.

Someone could randomly be spoofing your number and it just so happen to be your number.

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Re: PHONE NUMBER HACKED?

Chismes
Líder Sénior

If you have  a smartphone and download apps from random developers or online(pirated) there are chances you could have your device compromised.

Someone could randomly be spoofing your number and it just so happen to be your number.

View solution in original post

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Re: PHONE NUMBER HACKED?

JOKERJIM73
Miembro

ANYWAY TO CORRECT THIS

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Re: PHONE NUMBER HACKED?

Community Manager
Community Manager

JOKERJIM73, we are right here to help. We never want our customers to experience any hacking. What has you saying that your number is being hacked?

We do have a great app called Call Filter. Con Call Filter, puedes filtrar las llamadas entrantes, bloquear automáticamente el spam y denunciar cualquier número no deseado. O bien, actualiza a Call Filter Plus con identificador de llamadas para una mayor seguridad. Pon un nombre a los números desconocidos, haz tu propia lista de bloqueo personal e incluso evalúa el nivel de riesgo de las llamadas entrantes. Please take a look by clicking here https://www.verizonwireless.com/support/how-to-use-call-filter/

I see that several of our community members are referring to spoofing. Regrettably, spoofing has become a very popular way for telemarketers and scammers to get calls out. Please reference what this is by clicking here https://www.verizonwireless.com/support/knowledge-base-218765/ The FCC has a great page about spoofing at https://www.fcc.gov/consumers/guides/spoofing-and-caller-id that I recommend taking a look at (especially the video titled "Neighbor Spoofing & Robocall Scams"). In the "How do I report suspected spoofing" section there is also a link to file a complaint with the FCC to let them know your number is being used in this Caller ID manipulation. In most cases, these quickly subside but if the calls become persistent, we also offer the option to change your number at no charge.

Does this information help on how to work toward a resolution? AliciaD_VZW

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