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¿Cómo hago para que me reembolsen el depósito de garantía?

Miembro

Cuando me uní a Verizon me pidieron que pagara un depósito de garantía de $400 que me reembolsarían pasado el año. Pasó un año y aún no recibí mi reembolso. Llamé a los servicios financieros y básicamente me dieron vueltas y me transfirieron de una persona a otra. I want my refund i paid nearly over a grand for when i joined, i have bills and other things to take care of i really need my refund. The guy at the store said after a year i will be refunded, he gave no further info,so whats going on? Can some help me?pleeeaaase thanks

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Re: Security deposit

Líder Sénior

Do you qualify?

Security Deposit Refund FAQs | Verizon Wireless

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Re: Security deposit

Líder Sénior

Do you qualify?

Security Deposit Refund FAQs | Verizon Wireless

View solution in original post

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Re: Security deposit

Miembro

I have the same issue. And yes, I qualify to get my security deposit fully returned. I provided them $800 (2 x $400) to open 2 accounts. We brought our own iphone 7's. After 6 HOURS being on the phone with Verizon and in-store, I have only received $125 of that $800 back. It's been 2.5 YEARS since I opened the account. Never late on a payment. Never missed a payment. Credit is excellent.

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Re: Security deposit

Community Manager
Community Manager

Good afternoon, dpeniuk. It's vital to get the right security deposit refund, so I understand your concern when it's less than expected. I'm here to help. Please check your private messages for more information.

TracyB_VZW

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Re: How do I get my security deposit returned?

Miembro

My deposit has been owed to me for two years now. Will I ever get it back?

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Re: How do I get my security deposit returned?

Líder Sénior

@DLH65 escribió:

My deposit has been owed to me for two years now. Will I ever get it back?


Have any of your payments ever been late? The clock on the security deposit starts over every time you have a late payment. You need a full year of in full and on time payments before you will get your security deposit back.

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