MYSTIKALFALLS, that is unacceptable, and your property certainly deserves to be fixed. I want you to get a jump start on this as soon as possible. This platform is specifically for Verizon Wireless, and I do not have access to any Fios information. To begin filing a claim, you can reach them directly on Facebook and send them a Private Message with the link below. Alternatively, you can call them at 800-837-4966. Did this clarify your question? https://www.facebook.com/Fios/
AkaneM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!