Hello cosmoe59!
I'm so sorry you're experiencing issues with Edge Up! We want to ensure that your experience with verizon is smooth and seamless. While we don't currently offer email support, you can reach out to us on Facebook via Private Message in lieu of email. http://spr.ly/6586B8v6Q; However, I can also help you here. If you'd like my assistance, please reply to my message so I can assist further.
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