cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:
Highlighted

How do I change a ring back tone to a ring tone that I purchased?

LUVTOFIXPIPES
Miembro

How do i change a ring back tone to a ring tone that i purchased?

Labels (1)
Etiquetas (3)
0 Me gusta
1 Solution

Respuestas correctas

Re: Rong back tones

Ann154
Expert

Ringback tones are managed through your MyVerizon account online. You need to sign into the specific line login to change it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Rong back tones

Ann154
Expert

Ringback tones are managed through your MyVerizon account online. You need to sign into the specific line login to change it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Rong back tones

sprmankalel
Leader

You do realize that Ringback Tones replace the ringing sound callers hear when they dial your telephone number and not the sound you will hear when your phone rings, right? Just asking because people get confused sometimes.

0 Me gusta

Re: Rong back tones

rbrauer42
Miembro

Horrible non-helpful answer.  WHERE on the site????

Re: Rong back tones

Community Manager
Community Manager

We understand the importance of being able to add, remove, and modify Ringback Tones through your My Verizon account. The following link will guide you through this process. https://www.verizonwireless.com/support/knowledge-base-22196/

GeovannJ_VZW

0 Me gusta

Re: How do I change a ring back tone to a ring tone that I purchased?

Csimon1
Miembro

I have the same question and when did this process become so difficult???  

Re: How do I change a ring back tone to a ring tone that I purchased?

Community Manager
Community Manager

Csimon1. 

 

It is never out intention to make things difficult for you. We want to make sure all our customers can use and enjoy the features we offer. Once you purchase a Ringback Tone, you can manage the tones https://mediastore.verizonwireless.com/onlineContentStore/2.0/index.jsp#/View=HomePage online. You can also visit the store to purchase additional tones. You need to make sure you purchase Ringback version of your favorite song, as you cannot use Ringtones as Ringback tones. 

 

JenelleR_VZW

0 Me gusta

Re: How do I change a ring back tone to a ring tone that I purchased?

GJVJ
Miembro

These are the worst instructions EVER!

0 Me gusta

Re: How do I change a ring back tone to a ring tone that I purchased?

Community Manager
Community Manager

GJVJ, 

 

We want making changes to your account to be simple. Sorry to hear that this is not happening. My apologies for any confusion, a Ringback Tone and a Ringtone are two different items. A Ringback Tone is what a caller hears when dialing your number. A ringtone is what you hear from your device when some calls your number. You cannot turn a purchased Ringback Tone into a Ringtone. You would need to purchase a Ringback Tone and Ringtone separately https://www.verizonwireless.com/support/ringtones-and-ringback-tones/. Let's get your issue fixed. What is happening with your Ringtone? What make/model device do you have? Send details. 

 

Gracias,

PamelaF_VZW

0 Me gusta

How to Change a Ring Tone

Xiomara01
Miembro

How do I change a ring back tone to a ring tone that I purchased?

0 Me gusta