I thought I was ordering an iPhone 6s Plus, however it was just the iPhone 6s. I also ordered a case which was probably the wrong one as well. :/
I should have been more careful :/
Anyways it was my 2 year contract upgrade, and the order is still processing.
¿Qué puedo hacer?
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Okay I do not know how to close the question as I have gotten help from an agent from the Verizon website.
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Call customer service immediately.