What plan do you have? Are you making any device payments? What is your data allowance? How much data do you use. If you are on a shared data plan, do you have safety mode activated. What is the itemization of the items on your bill. Everything should be listed. Do you see any charges which should not be there?
No one can answer your question with the amount of information you have provided.
BELIEVEINME, we never want any of our wonderful customers to have the cost of their bills change in them with no indication on why. We are here to help look into what is causing that difference.
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