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Can you please turn off survey notifications when a change occurs to a line on a account?

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I just updated my wife phone as a Birthday present yet she received a call asking her how her account activity experience was! Her line is NOT the main account  line/number. During the holidays, please don't call individual lines on an account. Contact the owner of the account so that the surprise of the gift is not  divulged, I called a rep to make sure this problem would not occurred and she assured me any notification goes to the "owner/lead number of account". Not the case....

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