My call and data logs only show the date, time and data usage. I want to see all the information that used to show up. What happened to the original format & how do I get it and all the information back? I access MyVerizon on my desktop computer. I've never been able to see the call logs on the mobile app.
We definitely do want you to be able to be able to keep track of your data usage as you need to. You can find the breakdown of your data usage in the Usage section of your My Verizon under data analysis.