I was charged an "Auto Pay Non-Compliance Fee" because I had pre-paid my account through my checking (not a credit card). The autopay agreement says that I can pay one time payments at any time prior to the date of teh auto pay. I'm not understanding why there is a fee for paying my account ahead of time. The representative said that because I owed $0 on the date of my autopay, I was accessed the fee. Again, the payment was not made by a credit card. Is this a mistake, or will I be charged a fee for paying early?
I also was charged a non compliance fee. I am still enrolled in autopay. I have always paid early when I get paid and keep the autopay on just in case. Cant find anything in the fine print about this fee!!!