My father's name is the only one listed as an account holder on an account that my mother and I also each have a line on.
He is now incarcerated and will remain so for the duration of his life.
How can I cancel our account, or add my name and remove his from it?
I’m so sorry for what you and your mom are going through. Typically an assumption of liability is all that is required to take over the account. If your father is unreachable, I’m sure there is a process to acquire power of attorney for all accounts in your fathers name. This would allow you to take over the wireless account and put it in your name and remove your fathers line.
Please contact Verizon directly so they can help you as this is account specific and personal, and that information isn’t allowed on this public forum.
We echo our regards towards the unwanted position this has brought your family, Mazikeen. As well we echo the pathway that Sr. Leader mama23dogs has presented. Once you have the Power of Attorney documentation, you can mail this into the following address:
Attn: Correspondence Team
P.O. Box 408
Newark, NJ 07101-0408
Alternatively, you can fax the documents to 877-909-3445.
Be sure to also include the following:
◦Account number or mobile numbers
◦A number where you can be reached