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Verizon One Talk app not working

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I just installed the Verizon One Talk Windows App (version 1.1) on a brand new Windows 10 machine. Whenever I try to start the app it comes up with a small window that says "Unable to Show Content". The rest of the message says "The client was unable to display any content. The client will exit. Restart the client and if the problem persists contact your system administrator."

Is there a known solution for this?

(What's worse is I am the system administrator and I have no idea what's wrong!)

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